Since WhatsApp Business was launched in 2018, new features for business communication have only cautiously been introduced to WhatsApp.īots are supported on WhatsApp and can be integrated with various third-party Commercial use creeping into the personal space clashes with the app’s original purpose (“talking to friends and family”), posing the risk of negatively affecting its global popularity. While bots are already established on some digital channels, such as Learn how chatbots work, what they can do, how to build one – and whether they will end up stealing your job. The Ultimate Guide to Chatbots in Business
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